Mission, Philosophy & Values
Our Mission
Ardent Health Services is a premier provider of health care services, delivered with compassion for patients and their families, with respect for employees, physicians and other health professionals, with accountability for our fiscal and ethical performance, and with responsibility to the communities we serve.
Our Philosophy
Ardent recognizes that each hospital is as unique as the community it serves. That means:
- We believe in partnering with employees and physicians to improve quality of care, patient safety, and customer service and we measure all three continuously.
- We reinvest in our facilities – helping our hospitals expand services, enhance technology and add new programs that fulfill their missions.
- We are committed to indigent care and community participation.
- We empower local management and support physician involvement, sharing our successes and leveraging best practices, as well as information systems, supply and inventory management across the system.
- Most importantly, we continually reinvest in our facilities – helping our hospitals expand services, enhance technology and add new programs that fulfill their missions.
It is this mix of corporate support and local autonomy that provides our hospitals with the tools they need to succeed.
Our Values
- We are dedicated to meeting the health care needs of our patients.
- We treat patients, employees, physicians and others with respect and compassion.
- We partner with physicians to provide the best care possible for our patients.
- We work to foster a fulfilling and challenging workplace for all.
- We continuously seek ways to improve the quality of care delivered to our patients.
- We act with responsibility and accountability in the communities we serve.
- We expect 100 percent compliance with ethical and regulatory standards.
- We are dedicated to providing a fair return for our investors.